Terms & Conditions For Nutritious Foundations, LLC

Nutritious Foundations, LLC which operates www.nutritiousfoundations.com and provides nutrition counseling and medical nutrition therapy is committed to protecting your privacy. Access our Privacy Policy HERE.

Disclaimer

• The information contained in this website is for general information purposes only.  The information is provided by Nutritious Foundations, LLC and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
• Nutritious Foundations, LLC does not claim to treat, diagnose or cure any medical condition or specific disease. Nutrition information provided is not a substitute for professional medical advice and/or treatment. Always seek the advice of your Doctor or other qualified health provider with any questions you may have regarding a medical condition.
• Through this website you are able to link to other websites which are not under the control of  Nutritious Foundations. We have no control over the nature, content and availability of those sites.
• Every effort is made to keep the website up and running smoothly. However, Nutritious Foundations, LLC takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
  

Definitions

• References to “We”, ‘’Us’’ or “Our” shall be references to Nutritious Foundations, LLC
• References to “You”, “Your”, ‘’Client’’ or “Service User” shall be references to the service user or client.
• References to “Terms” and “Agreement” mean the terms and conditions herein.
• References to “Appointments’’ or ‘’Bookings’’ means scheduled and confirmed appointments between Nutritious Foundations, LLC and the service user or client.
• References to ‘’services’’ means the professional services provided and delivered by Nutritious Foundations, LLC more particularly set out in the Intake Forms as agreed with you from time to time.
  

Services

• Our agreement with you includes these terms and conditions, which together constitute our agreement with you, the Client.
• Where you are receiving the Services as a ‘benefit’ under a healthcare insurance scheme provided or administered by a health insurance company, your right to use the Services shall also be subject and in accordance with the rules of that scheme. These terms and conditions shall prevail in the event of any inconsistencies between these terms and conditions and any policy of insurance you may have.
• Should you be accessing the Services via any ‘free’ or unpaid or reduced services fee promotion, the terms in these terms and conditions still apply.
• These terms apply irrespective of how the services are delivered (i.e., face to-face appointments vs.remote Telehealth appointments conducted via online video chats or by telephone).
• Our contract with you will only come into existence when we send a Booking Confirmation email. A request for services via email, the ‘contact us’ form on our website or via telephone, does not mean the appointment is accepted or confirmed.
• You are responsible and must ensure the booking or appointment details are complete and accurate. If you think there is a mistake or changes are required, you must contact us immediately and we will try and accommodate your changes where we can.
• All Services are subject to availability and we reserve the right to change the range of services we may offer from time to time. If we any change any services, we will give you reasonable notice and you may have the right to cancel your contract with us if the changes are significant.
• We may make changes to our Services or the way in which we deliver our services. Such changes might include changes to your appointment time, changes to the nature and scope of services to be provided or changes as to how the Services are delivered to you. We will notify you of any changes which may affect you, by giving you reasonable prior written notice.  
• Nutritious Foundations, LLC reserves the right to refuse to treat you, refuse a booking request or refuse to offer a particular service.
• In certain circumstances Nutritious Foundations, LLC  may decide we can no longer offer services to you. We reserve the right to decline further services or subsequent appointments. If such a decision is taken by us, we will refund any payments received for services not yet provided by us. Any services already provided, will not be refunded.
• If we want to make other changes to the Contract, we will give you reasonable notice in writing. If the changes are significant you have the right to cancel the Contract and receive a refund for any Services which you have paid for but have not yet been performed. 
• Nutritious Foundations, LLC reserves the right to refuse to treat you, refuse a booking request or refuse to offer a particular service.
  

Client Responsibilities

• You must co-operate with us in all matters relating to the Services, including the provision of the information necessary to enable us to perform the Services. All information provided by you must be true, complete and accurate.
• Nutritious Foundations, LLC will provide dietetic services based on the information supplied by you. Failure to provide full or accurate information may impact on our ability to provide the services.
• It is your responsibility to ensure the information provided is accurate and up to date. Should your personal or clinical information change at any point, new information arises or the service user realises an error within the information they supplied, it is the responsibility of the service user to inform Nutritious Foundations, LLC promptly.
• We have the right to suspend services and terminate the agreement if you do not comply with our recommendations or requests, fail to provide payment on time or if you act in any way which in our reasonable opinion is inconsistent with the terms of the contact and the obligations under it.
• You agree to attend on time for your appointment, whether this is a face-to-face or a Telehealth appointment via online chat or telephone. If the service user arrives late, we will endeavour to still carry out the appointment, if this is appropriate within the timeframe still available. The intended ‘finish time’ based on the original timescale will still apply. We may decide it’s not possible to carry out the appointment in the time available, in this case the appointment will be cancelled. Cancellation fees will be applicable (see Cancellations policy). A re-scheduled appointment may be made, at the discretion of  Nutritious Foundations, LLC.

This Agreement assumes the Client agrees:

• To adhere to any requirements agreed between the Service User and Nutritious Foundations, LLC prior, during or after the appointment to be able to effectively carry out the service required.
• Ensure you fully understand the advice given by Nutritious Foundations, LLC and how to safely implement changes/actions.
• Ensure you seek medical advice from your General Practitioner (GP) or another healthcare professional if this is recommended by Nutritious Foundations, LLC.
• Seek further medical advice if you have any concerns about the information given to you or if your condition or symptoms change.
• Seek immediate medical advice if you suffer any adverse or unexpected effects to any dietary, exercise or lifestyle changes.
• Threatening, intimidating or inappropriate behaviour towards Nutritious Foundations, LLC or any associated persons will not be tolerated. Such behaviour will be reported and Nutritious Foundations, LLC has the right to terminate an appointment due to any behaviour not appropriate and/or acceptable. The service user will not be refunded if an appointment is terminated on these grounds. 

Other Important Information

• We will supply the Services with reasonable care and skill, in accordance with best practice in our industry.
• To provide our services within a reasonable timeframe.  Any dates specified for the performance of the Services are approximate only unless we agree otherwise with you.
• We aim to work with you to help you and your overall health. However, the Services are provided strictly on the basis that we do not guarantee any results and/or outcomes from use of our services. In addition, we do not guarantee that your preferred outcomes including improvement of symptoms or an improved health status can be met by our Services.
• As a Dietitian, Nutritious Foundations, LLC operates in accordance with the standards and regulations as set forth by the Commission on Dietetic Registration.

Complaints

As a consumer, you have legal rights in relation to Services not carried out with reasonable skill and care. Nothing in these Terms and Conditions will affect these legal rights.

In the unlikely event that there is any problem with the Services provided through Nutritious Foundations, LLC please contact us in the first instance, as soon as possible, to resolve this. You can contact us via email at www.nutritiousfoundations.com or by telephone at 865-332-8758.

Still have a question?

If you have any questions about the privacy policy for Nutritious Foundations, LLC, please reach out to me.